What is Content Moderation?

Moderation refers to assessing and filtering content according to a set of predetermined rules. Moderation is essential for maintaining and enforcing community guidelines. Online marketplaces and social media platforms are dependent on user-generated content (UGC). Humans or automated content moderators do moderation.

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Content moderation can help identify:

 
  1. Violence
  2. Hate speech
  3. Profanity
  4. Sexual language
  5. Inappropriate images
  6. Substance abuse
  7. Nudity
  8. Racism
  9. Religion
  10. Extremism in politics
  11. Fake news
  12. Scams
  13. Evidence of deteriorating mental or PTSD health
  14. Other inappropriate content

Regular content moderation audits are necessary to remove offensive online material without affecting the user experience. Because algorithms can cause partial data to influence decision-making, it is more critical that you evaluate the balance of these decisions. Silicon Valley tech companies and social media companies conduct regular audits of the content moderation work they do to ensure that their platforms are safe and enjoyable for all users.

Moderation Industries use Today

Social Media

Online platforms like LinkedIn, Facebook and Twitter allow moderating activity and content. Media moderators make sure that user-generated content conforms to policies. They also make content moderation decisions, but not in a way that restricts the user's freedom to engage in open and accessible dialogue.

Media & Entertainment

International content distribution requires that content creators adhere to the applicable laws and contexts of content suitable for a specific audience and geographic location. Floating number's content editors identify restricted content based on guidelines and tag them for corrective action.

E-Commerce

Today, every company needs a digital presence to reach new markets, engage more customers, and increase sales. There is always the risk of distributing offensive or fake content, and content moderation processes filter out user-generated material to protect brand reputation and improve the visual experience.

Travel & Hospitality

User-generated content (UGC) is heavily influential in the hospitality and travel industries. Before making any decisions, people look at travel apps, social media reviews, content moderation, and monitoring brand reputation to manage UGC and feedback.

Healthcare

Online platforms like LinkedIn, Facebook and Twitter allow moderating activity and content. Media moderators make sure that user-generated content conforms to policies. They also make content moderation decisions, but not in a way that restricts the user's freedom to engage in open and accessible dialogue.

Government

The government sector has more content than ever before. In today's context, content moderators must establish policies for when and how to remove objectionable content. They also need to ensure that the right to free speech is protected.